If you encounter this problem when conducting legal currency transaction on Btlux OTC platform, please confirm the following information:
1.Open the browser and login URL:
2.After logging in to your Btlux account, click on “Help” button at the bottom right corner, as shown below:
3.Click “Help” - “Live Chat” to seek online customer service assistance.
4.If customer service did not reply in time, please submit a ticket to us.