The Btlux legal currency transaction only provides a display of the sale and purchase information, and the actual payment process takes place outside the platform. Silver card transfer time outside the platform is not controllable.
Please avoid large transfer and non-working hour transfer. It is recommended to set instant transfer. If the transfer exceeds RMB 50,000, you can consider separate the payments. If the payment cannot be completed in time, please inform the merchant accordingly. If the other party appeals, please refer to the following solutions:
1.Open the browser and login URL:
2.After logging in to your Btlux account, click on “Help” button at the bottom right corner, as shown below:
3.Click “Help” - “Live Chat” to seek online customer service assistance .
4.If customer service did not reply in time, please submit a ticket to us.